Email Marketing Agency Australia
The highest ROI channel you already own, run by senior specialists.
Senior-led email marketing services for Australian businesses. We audit, build and run a complete programme across automated flows, campaigns, list growth, segmentation and deliverability. As a specialist Klaviyo agency and ActiveCampaign partner, we work across Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Brevo, MailerLite, Customer.io and Omnisend. Based in North Adelaide, delivering email marketing in Adelaide and email automation Australia-wide. No lock-in contracts. Free email audit.
Email rarely fails loudly. It just quietly underperforms.
Most accounts we audit are leaving real revenue on the table. The leaks are predictable, fixable, and worth the most money you ignore in your business right now.
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01
A welcome series that wastes the hottest moment
New subscribers are at peak interest the day they join your list. A single "thanks for signing up" email leaves money on the floor. A properly built welcome series often pays for an entire year of email work in the first 90 days.
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02
Abandoned cart and browse flows that fire too late
By the time the email lands 24 hours later, the visitor has already bought from a competitor. Correct timing on the cart and browse flow alone usually recovers 10 to 20% of lost carts, and it is the easiest fix in the channel.
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03
One giant list instead of real segments
A first-time buyer, a VIP, and a subscriber who has not opened in six months all receive the same email. Your platform already knows who they are. Nobody is using that data, so unsubscribes climb and engagement quietly drops.
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04
Deliverability problems hiding in plain sight
Broken SPF, DKIM or DMARC records. A sender reputation damaged by a bad campaign 18 months ago. You cannot fix what you cannot see, and most platforms will not warn you when your emails are quietly landing in the spam folder.
Four workstreams, one joined-up programme.
A healthy email channel needs all four pulling together. Flows run in the background, campaigns go out on a predictable cadence, the list keeps growing, and every email lands in the inbox.
Automated flows
Welcome, abandoned cart, abandoned browse, post-purchase, winback and re-engagement. Written once, sending 24/7, earning quietly in the background while you run the rest of the business.
Campaigns and newsletters
Weekly or monthly broadcasts that sound like a person, not a press release. A repeatable cadence so your audience knows when to expect you and starts looking forward to the next send.
List growth and segmentation
Popups, signup paths and lead magnets that grow the list without annoying anyone. Real behavioural and purchase segments so the right person always gets the right email.
Deliverability and design
SPF, DKIM and DMARC configured properly, domain reputation monitored, and modular templates that render cleanly in every inbox, including Outlook. The unglamorous work most agencies skip.
Whether you sell products or book jobs, we have run it before.
Email looks different for an ecommerce store than it does for a service business taking quotes. We pick the right flows for the business you actually run, and we pair email with the rest of your stack so the channels compound.
For ecommerce stores
- Welcome series that pays for itself in the first week.
- Abandoned cart and browse with proper timing at 1 hour, 24 hours and 3 days.
- Post-purchase cross-sell, review requests and replenishment reminders.
- VIP, first-time buyer and lapsed segments with separate copy and offers.
- Winback flows for customers who have not ordered in 90 plus days.
- Klaviyo and Omnisend builds that work alongside your ecommerce SEO programme.
For lead-gen businesses
- Nurture sequences that warm brand new enquiries before sales picks up the phone.
- Quote and proposal follow-ups that stop deals going cold in the inbox.
- Monthly newsletters that position you as the expert in your category.
- Sales-qualified lead handoff straight into your CRM with the right tags applied.
- Re-engagement for cold leads and old enquiries sitting in the database.
- CRM and automation wired through with marketing automation so nothing falls through the cracks.
We work with whatever you already pay for.
If you already send email, we plug into your current platform. If you are starting fresh or stuck on the wrong tool, we will tell you honestly which one fits your business. We do not take commissions or kickbacks from any of them.
Also working in Campaign Monitor, Constant Contact, Drip, Keap, Ontraport, Sendinblue and Kit (formerly ConvertKit). If your tool sends email and has an API, we can run it.
Four stages. Plain English every step.
Each stage produces something you can read, approve or challenge. No mystery months, no "trust us" reporting, no decks that postpone the work.
Audit
We dig into your flows, segments, list health, deliverability and recent campaigns. You get a written audit that explains what is working, what is broken, and what is worth the most to fix first. No high-pressure follow up, regardless of whether you hire us.
Strategy and 90-day roadmap
Flow map, segment map, campaign calendar and a realistic revenue forecast. Sender authentication and deliverability fixes are planned before any new send goes out. You sign off the roadmap before we touch templates or copy.
Build and launch
Copy, design, template build, flow build, QA and send. We ship a real, earning flow inside the first two to three weeks, not a slide deck that tells you we could have shipped one. Every email is tested on real devices and inboxes before it goes live.
Optimise and compound
A/B tests on subject lines, copy, timing and offers. Monthly reporting in plain English. Deliverability watched continuously so you stay out of the spam folder. The email programme gets better every month rather than drifting flat.
The channels that pair with email compound the return.
Email is the highest ROI owned channel, but it gets stronger when it sits next to the rest of the stack. SMS doubles down on urgent, time-sensitive offers. Paid traffic feeds the list. SEO drives the kind of intent-rich visitors who actually subscribe.
We run those programmes too, so every channel is reading from the same calendar and the same brand voice.
- SMS automation for time-sensitive, high-open-rate sends.
- Google Ads that feed the list with high-intent traffic.
- Conversion rate optimisation so visits become subscribers and customers.
- Content marketing that gives newsletters something worth opening.
The boring stuff we put in writing, every time.
Six commitments we make to every email client. Not bonus services. Not upsells. The minimum bar for working with us.
No lock-in contracts
Month to month from day one. Stay because the emails are making money, not because a contract says you have to.
Senior specialists only
The strategist writing to your customers is the one running the strategy. No juniors learning on your list, no offshore copy team.
Plain-English reporting
Monthly reports that tell you what happened, what we tested and what we are changing next. No 40-tab spreadsheets, no impressions-only vanity metrics.
100% Australian team
Based in North Adelaide. Nothing outsourced overseas. The person writing your emails is the person you can phone.
First flow live in 2 to 3 weeks
No six-week discovery phase. We audit, plan, write, build and ship a real, earning flow inside a fortnight or three.
You own everything
The platform account, the list, the templates and the flow logic all live in your name. Nothing locked behind our login.
Real flows, real campaigns, real Australian clients.
A sample of the ecommerce and service businesses where email sits alongside the rest of the marketing stack. Results below come from email working as part of the wider programme, not from email alone.
Sticky Vinyl
Meta Ads revenue lift over two years, paired with a complete Klaviyo rebuild covering abandoned cart, welcome series and back-in-stock flows. Email and paid feeding each other on one calendar.
Sydney Rugs Online
Organic revenue lift across 10 months with email running alongside technical SEO and content. Newsletter cadence and segmented offers gave the SEO traffic a place to convert and come back.
Buy A Safe
Peak Google Ads ROAS in January 2026 after a Shopify migration with custom CRO and email lifecycle flows wired in. From a 1.59x ROAS to 7.63x with email helping every visitor convert and return.
Stuart's deep understanding of the subtleties of the advertising landscape has been invaluable. His guidance in optimising our Shopify store and his clear communication have been integral to our business growth. Stuart effortlessly breaks down complex concepts, ensuring we have full visibility into the work he is doing and the value he is providing.
Stuart's personalised approach and genuine interest in understanding my business goals made a world of difference. He developed a tailored strategy that perfectly aligned with my objectives. Thanks to their efforts, my revenue has significantly increased, and I am now reaching a wider audience. Updates weekly and detailed reports, transparency and accessibility throughout.
Within the first week our ads were working and spending much more efficiently. Net profit drastically increased immediately and has continued to increase with their recommendations and ad tweaks. They reply quickly and have exceeded my expectations. Highly recommend their services.
Honest answers to the obvious questions.
If your question is not here, the fastest way to get an answer is a 30-minute call.
How long before my first email actually goes out?
Most clients see their first automated flow live inside two to three weeks. A fresh campaign can go out in the first week if your platform is already set up and authenticated. We never hold you to a "launch date" eight weeks away while we run discovery in the background.
Do I need to change email platforms?
Almost never. We work with whatever you are already paying for. If your platform genuinely cannot do what you need, which is rare, we will tell you, show you the options with no kickbacks attached, and handle the migration cleanly so nothing breaks during the move.
Who writes the emails?
We do. Every email is written by a senior copywriter in your brand voice, using a short interview we run at the start of the project. You approve every send before it goes out until you trust us to send without review, which most clients do after the first month.
How big does my list need to be for email to be worth it?
Any list above roughly 500 engaged subscribers can see a measurable lift from proper flows, because flows fire on behaviour rather than list size. Below that, we focus on list growth first through popups, lead magnets and offer ladders so there is an audience worth sending to.
What about GDPR, the Australian Spam Act and privacy?
Every flow and campaign we build is compliant with the Australian Spam Act 2003, GDPR for any EU contacts, and CAN-SPAM for US contacts. Proper consent, honest sender details, visible unsubscribe links and preference centres are standard, not optional add-ons.
How is this priced?
A flat monthly fee scoped against how many flows and campaigns we run. No percentage-of-revenue games, no surprise invoices, no markups on third-party tooling. You get a full scope of work and a fixed price before you sign, and you can leave any month.
Can you work alongside my in-house team or other agency?
Yes, and we often do. We sit alongside your ads team, your in-house marketer, or your developer, handling the email side while they keep doing theirs. We share calendars, we share reporting, and we leave the egos at the door.
Will I own my list and platform account?
Always. Every email platform we work in is set up in your business name, billed to you, and owned end to end by you. If we part ways, you keep every subscriber, flow, template and integration. No held-hostage accounts, no exit fees, no awkward handovers.
Find out exactly where your email programme is leaking revenue.
Send through your business and we will run a free email audit. Written report covering your flows, deliverability, segments, recent campaigns and the highest-impact fixes we would make in the first 90 days. No obligation, no high-pressure follow up.